Enable the formatting of Mobile numbers to international format for Campaign Monitor to enable it to successfully be transferred from the Raiser's Edge NXT (which only supports local mobile number format)
Enable the formatting of Mobile numbers to international format for Campaign Monitor to enable it to successfully be transferred from the Raiser's Edge NXT (which only supports local mobile number format)
We had an issue where the constituent sync occasionally failed as data updated in NXT didn't match the expected formatting.
We've resolved this, but it would be helpful if the sync has some sort of error catching/bypass. For example, if one record causes the sync to fail, it is bypassed so the sync can proceed, and there is some mechanism to identify which record caused the problem so it can be fixed in NXT. This would also help us proactively identify data problems so these can be avoided.
Like some of the other supported marketing platforms, add list specific unsubscribe rules for Hubspot
Ability to sync more than just first name, last name, and email. E.g.:
This is in the Marketing Connector New Subscriber sync
In the new subscribers sync, add the ability to also set it up so that not just new constituents have the constituent code added, but also existing matched raisers edge constituents.
Would love for when someone clicks the RSVP No button in an event invite email from Campaign Monitor, for RedArc to update their status to Declined in RE, similar to when unsubscribed is clicked and it updates the solicit code in RE.
The activity sync should include in the action record created a link back to the Campaign Email in Campaign Monitor. This way users can see exactly what email was sent
Be able to choose which types of activity (opens, sends, clicks, bounces, unsubscribes) are synced to Raisers Edge as actions, and which are not.
It would be nice if you could check a box such that when you change an action added through one to many it automatically updated the rest.
This feature will enable multiple email addresses to receive emails with regards to updates in EMC behaviour. This can range from FTP details needing to be updated to unexpected export changes.
Add options to configure additional fields (e.g. addresses, phone numbers) for the add by list feature
When loading an updated email address for a donor where the previous address bounced, the new address is updated but the status remains "Bounced".
Proposed update is to create a new record instead of updating the existing bounced record for these cases
Currently it only adds the specified constituent code for new subscribers when the constituent doesn't exist in RE. Add an option in the settings to also add the constituent code even if the constituent exists
Add this optional additional indicator when hard bounce received from marketing platform. Email type to use to be selectable by customer.
Ability to view constituent transfer logs
Potential inclusions
Modify activity tile sync to match on all constituent's email addresses (currently matches on primary email only)
Enable selection of a folder as an alternative to a single file. With this option, all files in the folder will be processed as a single list sync. This will allow large Queue exports to be broken out into separate files in order to impove (queue) performance.
Can we specify the delimiter when concatenating fields? We would like Constituent Codes and Solicit Codes to be separated with a double pipe so they can go into a multiple options – select many options type of field. Is this possible? https://help.campaignmonitor.com/import-file-multiple-value-custom-fields