R
Red Arc Features and Feedback Board
R
Red Arc Features and Feedback Board

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Knowledgebase/Support

I often have a difficult time finding answers to my questions, and when I do find the topic, the documentation is often not thorough enough. I'd love to see a more robust KB (so I can stop bothering the support people!)

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2
One to many tile- more fields

The one to many tile would be really improved if there were new field features to change the NXT action as completed with a completed date, the NXT action direction, and the outcome as successful. As these fields are req at my org at least.

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[BPAY] Cancel list processing in the case where it gets stuck

Sometimes, if there is an error in the list, or downstream, the list doesn't complete processing and so it gets stuck and there is no option in the interface to cancel that current list and select another one.

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Integration with Drupal
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2
Zoom Invite Link Changes

Update Zoom App invite link URL to be clickable in Outlook or add additional information in the email invite to say if the link is not clickable, then copy and paste the URL into a browser.

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Add csv export to History tab
Planned

Add ability to export the history tab as a csv file.

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3
Ability to add Fund Relationships to Relationships Tree

Any chance you plan to add the ability to see Fund Relationships on the relationship tree?

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Call Box Add Fundraiser

Automatically link the user making the call (Fundraiser) to the action of the call.

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5
Recurring Giving Conversion - add ability to select whether to include direct debits in realtime conversion
Under review
  • Allows organisation to select whether direct debit type recurring gifts will be included in realtime ongoing conversion
  • Direct debit will need to be supported for automated webview recurring gifts for this to function
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