23
Tribute/Memorial Support
Released
Jul 27, 2022
Add the ability to include tribute/memorial information in letters now this data is available via the Sky API
Comments
Add the ability to include tribute/memorial information in letters now this data is available via the Sky API
Hello all,
Great news from the Red Arc team! Our long-awaited Tributes feature has been released!
You will now have some new personalization fields available in gift templates related to Tributes including:
Additionally, Letter Box now has the ability to send Letters to Tribute Acknowledgees, which is a huge win for being able to seamlessly notify acknowledgees whenever their tribute receives a gift. With a new template type, your Tribute Acknowledgee template will be able to run at the same time as your gift template in bulk, so both the donor and the acknowledgee letters generate together. Here is a guide to help explain the process: https://redarc.atlassian.net/servicedesk/customer/portal/1/article/2327412738
Thank you so much and enjoy the time saved by utilizing our Tribute feature!
As a charity dealing with medical research, our donations are often made in memory of a loved one. We mention that individual in our thank you letters, so a merge field for honour/memorial names would be ideal. Thanks!
From Customer:
"We’re looking for a donation letter generator to use in NXT that can merge Honor/Memorial Tribute information…. For example, “Thank you for your gift in memory of Joe Smith.” Is this something you offer as one of the merge fields? Thank you!"
Example use-case from customer: a tribute gift requires me to generate two acknowledgment letters.