Hello again,

We have investigated and determined that this is a data integrity issue and not a Letter Box bug.

I have written a support guide that explain this here: Line Suppression for Address Blocks

Please send any questions you have to support@redarc.systems.

Ryan

Hello!

I have been investigating this and want to solicit feedback from anyone who has voted on this already.

After my initial testing, I could not reproduce this in Letter Box.

What I found was that if a record in database view had a space or line break in the second line of the address block, that would come through into Letter Box. Beside that, I cannot seem to get a blank line for Address 2, since the address block dynamically adjusts.

For other general blank line suppression tips, you can reference this support guide: If Block/Conditional Content

If you have a good example of this in your environment, please send me a screenshot at support@redarc.systems so I can see it in action and we can get to fixing it!

Thank you so much!

Ryan