We have a workflow that lets Relationship Leads edit the body of a receipt to personalise them. Right now, the personal coordinating the receipting sends an email to the relationship lead flagging the receipt and asking them to personalise the body of the receipt. The person then replies to the email with the personalisation, and then the person coordinating the receipt goes in and edits it.

It would be great to have a shareable link to allow staff to personalise a particular letter, or even just direct them to a particular batch of letters.