Hi Team,
We would like to request additional permissions within the ReadArc Platform.

Currently, users assigned to the "User" role are unable to access and manage certain Letter Box features. We would like to know whether it is possible to either:

Create a new user role (for example, Advanced User), or Modify the existing User role, so that selected users can create and edit the following Letter Box features:

-Bulk Letters
-Auto Send Letters
-Scheduled Letters

Current level of ‘User’ isn’t allowing the team to make edits to the receipts. The team need to have the ability to edit bulk letters (but would prefer if they can’t edit settings or templates).

The intention is to allow designated users to manage these functions without granting them full administrative access.

Could you please advise whether this is possible and, if so, the recommended approach?

Thank you for your assistance.