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Ability to choose salutation fallback
Mar 6, 2023
Currently, when an alternate name format is used in a template, if it doesn't exist, than the primary salutation of a constituent is used.
Organisations should be able to choose which fallback field they want to default to.
Add a setting in letter-box that would allow choice of "salutation" or "addressee" as the default fallback that will be used for alternative name formats.
Comments
great idea, it would be better and more logical for any alternate "addressee" to fall back to "primary addressee" & alternate "salutation" to fall back to "primary salutation"