<p>Added ability to add an alternative salutation to a Letter Box template instead of the primary salutation.</p><p>More details in <a href="https://redarc.atlassian.net/wiki/spaces/SUPPORT/pages/1744666678/Using+the+Letter+Box+Template+Editor?parentProduct=JSM-Portal&amp;parentProductContentContainerId=10012&amp;initialAllowedFeatures=&amp;locale=en-US#Using-Alternate-Name-Formats" target="_blank" rel="noopener noreferrer">kb article here</a></p>

Added ability to add an alternative salutation to a Letter Box template instead of the primary salutation. More details in kb ar...

Stu Hawkins

Support for alternative salutations in templates

Letter Box