A collection of new features, improvements, and fixes completed in the last month at Red Arc. Major new features will have their own associated changelog post.

New Features 🆕

Letter Box

• Tribute personalize fields in templates

• Send letters to Tribute Acknowledgees in a bulk letter run

• Send letters to Soft Credits in a bulk letter run

• Added the ability to NOT send letters to the main donor contact (tribute acknowledgee/soft credit only)

Marketing Connector

• Added the ability to use Raisers Edge Queries in Instant Campaigns

• Combine multiple fields/columns together into an existing field/column (or a new one) on de-duplicated rows in constituent syncs

Improvements 📈

Marketing Connector

• Improved the display of custom de-duplication logic within the mapping tool for constituent syncs

• The Instant Campaign detail view now shows the detailed error message if the entire sync failed (previously only showed contact level errors)

• Display a helpful error message if the Instant Campaign sync fails to fetch a RE NXT list

• Improved display of Instant Campaigns history grid

Letter Box

• Improved clarity of download options in the "Download PDFs" dropdown menu

• Improved display and organization of options when creating a new bulk run, including grouping advanced features together in a new section

• Increased letter generation speed during a bulk run

Fixes 🔧

Marketing Connector

• Fixed an issue where instant campaigns would sometimes freeze for Mailchimp users

• Fixed an issue where Campaign Monitor Instant Campaign segment creation errors did not update the sync status with an error reason

• Fixed an issue where certain constituent sync configurations would not be auto triggered

• Fixed bug where custom mapping configurations would not be shown in the mapping tool in certain situations

Letter Box

• Fixed a bug where the receipt amount used to receipt a gift was always the gift amount. Now, if there exists a receipt amount already, it will use that, and if none exists, it will use the gift amount

• Fixed an issue where bulk runs triggered from scheduled letters that could not be completed successfully (e.g. list doesn't have any gifts in it) would automatically retry creating a duplicate bulk run

• Fixed a bug where letters would get stuck in creating if the template had tribute fields but the associated authorized users did not have the NXT Data permission