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Red Arc Features and Feedback Board
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February 2025 - Monthly Roundup
February 28, 2025
Monthly Roundup

A collection of new features, improvements, and fixes completed in the last month at Red Arc. Major new features will have their own associated changelog post.

New Features 🆕

Marketing Connector

  • Instant Campaigns for Active Campaign

  • On the Marketing Connector constituent tile, we’ve added a Constituent Sync Status tab (Currently only available for HubSpot and SFMC platforms)

Improvements 📈

Marketing Connector

  • Refreshed Marketing Connector constituent tile. This includes enhanced design, updated UI elements, new graphs, and updated branding

  • More detailed error messages when the contact is not on the list for Instant Campaigns for Mailchimp

  • Improved wording, labels, and instructions across the app to be more clear

  • Mark the contact as filtered if they are in a suppression list for Instant Campaigns for Campaign Monitor

  • Add a progress bar for Instant Campaigns

  • Increase Constituent Sync limit from 5 to 10

Letter Box

  • Added “Payment Method” to the giving summary table options

  • Added “Gift Package” and “Gift Code” personalization fields

  • Increased screen width when editing a template

  • Improved wording, labels, and instructions across the app to be more clear

  • Improved ZIP and Single PDF download functionality on very large bulk run sizes

  • After a bulk letter run is finished processing, increase subsequent download speed

  • Disable receipt number generation on the bulk run options if the associated settings tile is not complete

  • Update the user experience and interface for the “Receipt Number” tile on the settings tab

  • Prompt users to setup default email templates if not already done before allow email sending

  • Updated the user experience for the "Email Settings" when editing/creating a template

Docusign

  • Refreshed user interface and improved authentication experience with Raisers Edge

Fixes 🔧

Marketing Connector

  • Fixed an issue where Campaign Monitor lists would not appear correctly in the New Subscribers tile if the organization did not have multiple accounts configured

  • Fixed an issue in the New Subscribers sync where duplicates could be inadvertently created in Raisers Edge due to mismatched casing in the email address

  • Fix an issue with displaying Instant Campaigns history in certain situations

  • Fixed a few small issues that would occasionally occur in the Active Campaign Constituent Sync

Letter Box

  • Removed custom handlebar helpers for personalization fields in "If Blocks" that would result in invalid templates

  • Removed new lines and spaces when an "If Block" is inserted so that the template remains valid

  • Fixed issues with downloading ZIP’s and Single PDF’s in certain situations

  • Fixed an issue where downloaded PDF’s would not be sorted alphabetically

  • Added form validation on Page Margin inputs to prevent invalid margin sizes

  • Fixed an issue where not all Bulk Letter runs would appear in the list if the organization had over 1,500 bulk runs

  • Prevent Letter Box from freezing indefinitely if there was an error in editing or creating a single PDF

Docusign

  • Fixed the Raisers Edge to Docusign app authentication flow. Users should now be able to connect successfully

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